Terms of Service
Effective Date: November 12, 2026
Last Updated: November 12, 2026
1. Agreement and Store Operator
These Terms of Service ("Terms") govern your access to https://cevmora.com (the "Website"), use of its available features, and purchases made through the online store.
The Website is operated by Wuhan Ruimantang Trading Co., Ltd., Unified Social Credit Code (USCC): 91420114MAKFCPY90B.
Throughout these Terms, "Cevmora," "we," "our," and "us" refer to the store's operations. "You" and "customer" refer to individuals who access the Website or place orders.
By accessing the Website or submitting an order, you agree to these Terms to the extent permitted by applicable law. Nothing in these Terms removes mandatory consumer rights.
2. Eligibility and Customer Information
You must be legally capable of entering into a purchase agreement under the laws applicable to you. Where parental or guardian consent is legally required, you must obtain that consent.
You agree to provide accurate, current, and complete information when purchasing goods, creating an available customer account, or contacting us.
You may not impersonate another person, provide knowingly false order information, or use a payment method without authorization.
3. Customer Account Registration
If the Website offers customer accounts, you may register using the available registration process.
When creating an account, you agree to provide information that belongs to you or that you are authorized to use. You must maintain accurate account details, including your email address and relevant contact information.
You must not create accounts for fraudulent transactions, impersonation, unauthorized commercial activities, or attempts to interfere with the Website.
Some purchases may be possible without registering an account. Where a particular feature requires account access, the relevant registration or login requirements will be displayed.
Account registration does not guarantee acceptance of future purchases.
4. Account Login and Authentication
Where account access is available, you must use the authorized login methods provided by the Website.
Login may involve an email address, password, one-time verification code, secure login link, or another authentication method supported by the account service.
You must not attempt to access another person's account or circumvent authentication and security protections.
If you cannot access your account, please contact our customer support team for assistance.
We may require reasonable identity verification before changing account details, recovering access, or disclosing personal information.
5. Password Protection and Account Security
If a password is required, you are responsible for taking reasonable precautions to protect it.
We recommend choosing a strong, unique password and avoiding reuse across unrelated services.
To help safeguard your account, you should:
- Keep your password and verification codes confidential.
- Avoid sharing account credentials with other individuals.
- Use secure devices and connections where reasonably possible.
- Sign out after accessing your account on a shared device.
- Review unexpected account notifications or activity.
- Notify us promptly if you suspect unauthorized access.
Cevmora will not ask you to send your complete password or authentication code through an unsolicited support message.
If you believe your account has been compromised, please contact service@cevmora.com so we can assist with appropriate security measures.
6. Account Holder Responsibilities
You are responsible for activities you authorize through your account and for using the Website in accordance with applicable laws.
Responsibility for transactions or activity that you did not authorize will be determined according to the circumstances and applicable law. Unauthorized activity does not automatically make you liable merely because your account was involved.
You agree not to:
- Access or attempt to access another user's account without permission.
- Submit false payment or identity information.
- Introduce malware or other harmful software.
- Attempt to disrupt Website security or operation.
- Misuse checkout, promotional, or account features.
- Interfere with other customers' lawful use of the Website.
- Violate intellectual property, privacy, or other legal rights.
We may reasonably restrict, suspend, or terminate account access when necessary to address suspected fraud, security incidents, legal requirements, or material violations of these Terms.
Any restriction will be proportionate and will not remove statutory rights arising from valid purchases.
7. Account Closure and Recovery
You may contact customer support if you wish to request account closure or assistance recovering access.
Before processing certain changes, we may request information reasonably necessary to verify your identity and protect your personal information.
Account closure does not necessarily result in immediate deletion of transaction records that must be retained for lawful accounting, consumer protection, dispute resolution, or other legal purposes.
Please consult our Privacy Policy for information about data retention and privacy requests.
8. Product Information
We aim to provide clear product descriptions, images, pricing, and available options.
Product colors and visual appearance may differ slightly depending on your device and display settings.
Availability can change, and some items or variations may become unavailable.
If we identify a material listing or pricing error affecting an order, we will communicate the relevant information and provide appropriate options or remedies under applicable law.
9. Order Submission and Acceptance
Submitting an order constitutes an offer to purchase the selected goods.
An automated order confirmation may acknowledge receipt of your request without necessarily constituting final acceptance.
An order is accepted when we expressly confirm acceptance or begin fulfillment in a manner indicating acceptance.
We may decline an order for legitimate reasons, including payment failure, unavailable merchandise, delivery restrictions, suspected fraud, or an obvious pricing error.
If a payment has been captured for an order that is not accepted, we will arrange the applicable refund or payment reversal.
10. Prices, Taxes and Payments
Prices and available purchasing options are displayed on the Website.
The payment methods available for a transaction are shown during checkout.
Before placing your order, you should review the final purchase amount, including applicable shipping charges and taxes collected by us.
International deliveries may involve import duties, customs fees, or local taxes, depending on the destination and disclosures made during checkout.
By submitting payment information, you confirm that you are authorized to use the selected payment method.
11. Order Processing and Delivery
Our standard order-processing target is 1–3 business days after successful payment confirmation.
After dispatch, estimated transportation time is 7–15 business days.
These periods represent different stages. Order preparation and transit time should not be interpreted as a single guaranteed delivery period.
Available shipping destinations and charges are determined by checkout options.
Please consult our Shipping Policy for additional delivery information.
12. Cancellation Requests
If you wish to cancel an order, contact us as soon as possible.
Cancellation requests received before dispatch will be considered according to the order's processing status.
Once an order has been dispatched, cancellation may no longer be possible through the ordinary fulfillment process.
Your statutory cancellation and return rights remain unaffected.
13. Returns, Refunds and Exchanges
Eligible customers may request a voluntary return within 30 calendar days after delivery.
The relevant return conditions, shipping responsibilities, and exceptions are explained in our Return & Refund Policy.
Approved refunds are generally initiated to the original payment method within 10 business days after refund approval, or sooner when applicable law requires.
Additional time may be needed for a bank or payment provider to credit the funds.
We do not charge restocking fees for approved returns.
14. Intellectual Property
The Website may contain legally protected text, photographs, logos, design elements, and other materials.
Such materials belong to their respective rights holders.
You may use the Website for ordinary personal shopping and lawful informational purposes.
You may not copy, reproduce, distribute, or commercially exploit protected content without appropriate authorization.
15. Third-Party Services
The Website may rely on external providers for ecommerce infrastructure, payment processing, delivery, communications, or security.
Some services are subject to their own terms and privacy notices.
Where a third party independently controls its services, its own legal responsibilities may apply.
Nothing in these Terms excludes responsibilities that Cevmora must retain under applicable consumer law.
16. Privacy and Data Protection
Personal information may be processed in connection with account features, purchases, payments, deliveries, and customer support.
Our Privacy Policy describes the relevant categories of information, purposes of processing, data recipients, retention practices, and applicable privacy rights.
Please review that policy for further details.
17. Website Availability and Liability
We take reasonable steps to operate the Website and provide the services associated with accepted orders.
However, technical interruptions, maintenance, service disruptions, or other circumstances may occasionally affect availability.
To the extent permitted by applicable law, we are not responsible for indirect losses that were not reasonably foreseeable when the relevant contract was made.
Nothing in these Terms excludes liability for fraud, intentional misconduct, personal injury where such exclusion is unlawful, or any other liability that cannot legally be restricted.
Mandatory remedies relating to faulty, misdescribed, missing, or undelivered goods remain available.
18. Changes to These Terms
We may revise these Terms to reflect changes in business operations, Website functions, or legal obligations.
The Last Updated date will identify the latest version.
Revisions will not retroactively remove rights under previously accepted orders except where applicable law permits.
19. Disputes and Consumer Rights
Customers are encouraged to contact us if they have a concern relating to an order or Website service.
Any dispute will be addressed according to applicable law, including mandatory consumer protections and jurisdictional rules.
These Terms do not deprive customers of access to a court or remedy that applicable law protects.
20. Company and Contact Details
Operating Company: Wuhan Ruimantang Trading Co., Ltd.
Unified Social Credit Code (USCC): 91420114MAKFCPY90B
Company Address: Factory Building 6-1838, No. 91 Huayuanwan 2nd Street, Daji Street, Caidian District, Wuhan, Hubei Province
Website: https://cevmora.com
Support Email: service@cevmora.com
Contact Phone: +86 17727853496
Business Hours: Monday to Friday: 9:00 AM - 5:00 PM (UTC+8, China Standard Time)